Saturday, November 18, 2017

Technology Problems

Anticipating the onset of rain, we headed out this morning to breakfast and then Sam's. We had only intended to check out one thing.....naturally we found several things that we needed. They were having a sale and with Thanksgiving closing in on us, the "deal" on stuffing was too good to pass up. Of course, that wasn't all we got.

Every time I think about posting, I wonder what to post about. Quite frankly, our lives are rather mundane, not much exciting happens and we do the same old, same old. But when I think about what we have been doing, I believe it might still be interesting even if it isn't exciting. 

We have been having technology woes lately!  We got a new TV to put in the master bedroom with the intention of moving the TV we had to another room. We have Comcast cable, Internet and phone. We had gone with them after having an ongoing frustrating time with ????  Hooking up the new TV should be simple - unplug and unhook the current one, and then plug in the new one. Not so simple.....  The TV turned on and needed to be set up. First the directions suggested we use an app to set up and use the TV. After checking that out (could not find it on the Apple store site) we opted to simply set the TV up using it's remote. Rather straight forward and only needed information on our Internet password. But then we could not get the TV to "talk" to the cable box - and we were positive all wires were correct. Long story short, we called Comcast and B had a lovely conversation with the numerous people he talked to who made all kinds of requests for us to do. However, none worked. (this happened yesterday). They said they would "ping" us in a short while and then it should work...it didn't. We chose to wait until today. B again called and got a different person who had him do some of the same things but one new thing (pushing a different button on the TV remote) and we got a picture! YEA....  however sound was not controlled by the cable remote but could be controlled by the TV remote. After asking him to do several more things, it was suggested that we take the cable remote to the local store and get a new one. That's on tomorrow's to do list. The important thing is we have TV.  Hopefully, when we move the old TV and hook it up, it will go smoothly.

I'll let you know....


About Me

After working for 40 years in education, I retired and with my husband moved to the "wilds" of PA. This blog is thoughts and pictures of what we are doing.